How to buy

Buying in our online store is very easy. Here are the steps to follow.

To place your order, you must be registered on our website. It is a simple process that will allow you to create your account and where you will have all the history of your purchases.

During the checkout process, you can choose and select the payment method that is most convenient for you: debit or credit card, Paypal, bank transfer or through Klarna’s payment platform.

Likewise, you can decide the delivery method, either at the address you indicate or indicating store pick-up. If you choose to pick up your order in store, you will receive an e-mail when you can pick it up.

If you have a discount voucher or gift card, you must add it before finalizing the purchase. You can add it in the ‘Gift Card / Coupons / Voucher’ section during the checkout process. Otherwise, we will not be able to deduct this voucher from your purchase once the order has been placed.

We will try to help you whenever possible, but you should know that once the purchase has been made, we will not be able to make any changes to it.

Once you have made your purchase, you will receive an e-mail confirming your order. It will include the reference number and details of the same. If you see that you do not receive it, we recommend that you check the ‘SPAM’ or ‘Junk Mail’ folder of your email, in case you have received it there.

However, you will always have all the information in your customer account, where you can view and download your invoices, as well as check the status of your order. In case you do not find this information, please do not hesitate to contact us.

You can contact us by calling 956 28 12 40 from Monday to Friday, from 10:00 to 14:00 hours and from 17:30 to 21:00 hours. Saturdays, from 10:00 am to 2:00 pm. If you prefer, you can send us an e-mail to the following address:, or through our social networks.

We recommend that you use only one way to avoid saturation and it is IMPORTANT that you know that, as the messages that arrive are centralized, when you write a second time in the same way they will be unified and your message will be the last in the queue.