Terms of purchase

Details of the terms and conditions of purchase of the website www.joyeriagordillo.com applicable exclusively to all sales made through this platform.

Both the use of the jewelry websitegordillo.com and placing an order through the same page implies full acceptance of the Purchase Conditions and Privacy and Data Protection Policies described here, of which Gordillo Joyero SL reserves the right to modify, the applicable conditions being those in force at all times.

1. General information

In compliance with article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), the identifying data of the company are presented below:

The jewelry websitegordillo.com operates under the name Jewelry Gordillo, which is owned by Antonio Gordillo Joyero SL, company with CIF B11797990 and registered office at Plaza Mendizabal 3, 11005 Cádiz, registered in the Commercial Registry of Cádiz with the details ANTONIO GORDILLO JOYERO SL Cadiz  Volume: 1712 Book: 0 Folio: 38 Page: CA-28366 Inscription: 1

Jewelry Gordillo is the official distributor of all trademarks present on the website.

2. Description of the products

The detailed description of the products displayed on the jewelry websitegordillo.com is created from its own information and images (of which the company reserves all rights of use) and/or information and images supplied by suppliers.
The company is not responsible for possible errors in the information or characteristics of the published products.

3. Product availability

The availability of the products on the website is updated depending on the stock. All product orders are subject to product availability.

Jewelry Gordillo will not intentionally put more units on sale than are available in stock.

If, due to uncontrollable causes or unwanted errors, a product not available in stock is put up for sale and it is purchased by a user, Jewelry Gordillo undertakes to act in good faith and offer the user the following possibilities:

◦ Refund any amount that could have been paid without any type of penalty through the same means by which it was made.
◦ Substitute for another model of equal quality and value available in stock with the consent of the customer.
◦ If there is a possibility of having the product available, send it in a new delivery period.

4 Price

The prices of the products presented on the website include VAT (percentage according to current legislation applicable at any time) unless otherwise indicated.
Prices do not include shipping costs unless otherwise indicated.

Jewelry Gordillo is not responsible for possible errors in price rates in published articles. In the event of an error in the final price of any of the items displayed Jewelry Gordillo undertakes to inform users of the new sales price as soon as possible, offering affected customers the possibility of reconfirming the order, or the possibility of withdrawing from the purchase on their part.

If it is not possible to contact the user, the order will be considered canceled and the amount of the erroneous price paid will be refunded. Jeweler's Gordillo will not be obliged to supply the buyer with any product at the incorrect lower price even if the order was confirmed.

The prices of the articles published on the web are subject to variation but, except as previously established in case of error, possible changes will not affect orders for which an Order Confirmation email has been sent.

5. Admissibility to make purchases

The user declares and guarantees to act in good faith by using this website only to make legally valid inquiries or orders and not to purchase products through this website for the purpose of resale or parallel distribution that provides a commercial benefit.

If it could be considered that a false or fraudulent order has been made, the right is reserved to cancel it by paying the customer the payment they have made, without any penalty for Joyeria. Gordillo.

By using this page, the user agrees to provide the data requested in a truthful and exact manner, consenting to Joyería Gordillo can use this information to contact users if necessary. If the user does not provide all the information, the order cannot be placed.

By placing an order through the website, the user declares to be of legal age and have the legal capacity to enter into contracts.

6. Payment methods

Jewelry Gordillo makes available to users a secure telematic payment gateway for credit and debit cards (Visa, Mastercard, Visa Electron and similar cards) offered by STRIPE as well as other platforms that facilitate payment such as PAYPAL or KLARNA.

By authorizing the payment, the user is confirming that the credit or debit card belongs to them. Credit cards will be subject to verification and authorization by the issuing entity, so if said entity does not authorize payment, Joyería Gordillo will not be responsible for non-delivery or delay in delivery, the purchase not being formalized.

Jewelry Gordillo undertakes not to store, under any circumstances, sensitive information such as card numbers or authentication codes.

The possibility of payment through transfer or bank deposit is also offered under special conditions. In this case Jewelry Gordillo reserves the right to delay shipping the purchase until it has the necessary collection guarantees.

The user agrees to make full payment for the products purchased within the time established by the company.

Once the Conditions of Use and the purchase confirmation have been accepted, the client will receive an Order Confirmation email with the details of the operation.

7 Warranty

In accordance with the provisions of Law 23/2003 of July 10 on Guarantees in the Sale of Consumer Goods, the manufacturer or brand of the purchased product must respond to the client for any lack of conformity due to manufacturing defects existing at the time. of delivery and manifests itself during the following 2 years.

The term that the client has to notify any incident caused by manufacturing defects is two months from the moment he becomes aware of it.

If the manufacturer of the purchased product verifies and corroborates the existence of a manufacturing defect, it will proceed to repair or replace the item. Always at the client's choice, when technically possible and when notified within the established deadlines.

The following cases will not be accepted as manufacturing defects:

◦ General damage caused by improper or abnormal use of the product.
◦ Bumps and scratches caused by normal use of the product.
◦ Detachments or breakage of gems or other applied elements.
◦ Stains or changes in brightness on metals, gems or other elements caused by external chemical agents.
◦ Allergies.

Specific cases for watch products that are excluded from the guarantee:

◦ Battery or battery life.
◦ Wear and tear from normal use.
◦ Damage caused by improper use of the product or its lack of maintenance.

Any warranty will be voided if the product is handled by personnel not authorized for this purpose by the manufacturer.

Any other claim is excluded except for the rights held by the buyer against the manufacturer in accordance with current legislation.

8. Modification of the purchase conditions

Jewelry Gordillo sxe reserves the right to modify the conditions determined here at any time, being duly published as they appear here. The validity of the aforementioned conditions will depend on their exposure and will be in force until they are modified by others duly published.

9. Data privacy policy

In accordance with the provisions of the Personal Data Protection Law (“LOPD”) – Organic Law 15/1999, of December 13 – it is reported that the personal data that the user must provide during the registration process and purchases through the website will be incorporated into the Jewelry ownership files. Gordillo with the following purpose:

to. Enable the provision of the services requested by the user.
b. Keep you informed of the products and services offered by Jewelry Gordillo through electronic and/or physical media.

All the data requested through the website is necessary for the optimal provision of the services requested by the user.

Without prejudice to the purposes indicated in each case, the personal data requested will be kept and managed with due confidentiality, applying the computer security measures established in the applicable legislation to prevent access or improper use of your data, your manipulation, deterioration or loss.

Users can exercise their rights of access, rectification and cancellation of personal data collected on the website by directing their request through the email info@joyeriagordillo.com

10. Applicable Law

Use and purchase contracts through www.joyeriagordillo.com are governed by Spanish legislation.

Any controversy arising from these purchase conditions will be submitted to the jurisdiction of the Spanish courts and tribunals.

Section Rolex

When browsing the section Rolex of our website, you may interact with an embedded website of www.rolex.com. In this case, the Terms of Use, Privacy Notice and Cookies Policy of www.rolex.com are the only ones that apply.