Terms and conditions of purchase
Details of the terms and conditions of purchase of the website www.joyeriagordillo.com applicable exclusively to all sales made through this platform.
In compliance with Article 10 of Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce (LSSICE), the company’s identification data are shown below:
The website joyeriagordillo.com operates under the name Joyería Gordillo, which is owned by Antonio Gordillo Joyero S.L, company with CIF B11797990 and registered office at Calle San Francisco, 33, 11005 Cádiz, registered in the Commercial Register of Cádiz.
Gordillo Jewelry is an official distributor of all the commercial brands present on the website.
2. Description of the products
The detailed description of the products displayed on the website joyeriagordillo.com is based on our own information and images (for which the company reserves all rights of use) and/or information and images provided by suppliers.
The company is not responsible for possible errors in the information or characteristics of the published products.
3. Product availability
The availability of products on the website is updated according to stock. All product orders are subject to product availability.
Gordillo Jewelry will not intentionally offer for sale more units than are available in stock.
If due to uncontrollable causes or unwanted errors a product not available in stock is offered for sale and is purchased by a user, Gordillo Jewelry agrees to act in good faith and offer the user the following possibilities:
◦ Refund any amount that may have been paid without any penalty through the same means by which it was made.
◦ Replace with another model of equal quality and value available in stock with the consent of the customer.
◦ If there is a possibility of having availability of the product, send it in a new delivery time.
The prices of the products presented on the website include VAT (percentage according to current legislation applicable at all times) unless otherwise indicated.
Prices do not include shipping costs unless otherwise indicated.
Gordillo Jewelry is not responsible for possible errors in the prices of published items. In the event of an error in the final price of any of the items displayed Gordillo Jewelry agrees to inform users as soon as possible the new selling price, offering customers affected the possibility of reconfirming the order, or the possibility of withdrawing from the purchase on their part.
If it is not possible to contact the user, the order will be considered cancelled and the amount of the erroneous price paid will be refunded. Gordillo Jewelry will not be obligated to supply the buyer with any product at the incorrect lower price even if the order is confirmed.
The prices of the items published on the website are subject to change but, except as stated above in case of error, any changes will not affect orders for which an Order Confirmation email has been sent.
5. Purchase eligibility
The user declares and guarantees to act in good faith by using this website only to make legally valid inquiries or orders and not to acquire products through this website for the purpose of resale or parallel distribution for commercial gain.
If it could be considered that a false or fraudulent order has been placed, Joyeria Gordillo reserves the right to cancel it by crediting the customer the payment made, without any penalty for Joyeria Gordillo.
By using this page the user agrees to provide the information requested truthfully and accurately, consenting that Gordillo Jewelry can make use of such information to contact users if necessary. If the user does not provide all the information, the order cannot be processed.
By placing an order through the website, the user declares to be of legal age and to have the legal capacity to enter into contracts.
6. Methods of payment
Gordillo Jewelry offers users a secure telematic payment gateway for credit and debit cards (Visa, Mastercard, Visa Electron and similar cards) offered by STRIPE as well as other platforms that facilitate payment such as PAYPAL or KLARNA.
By authorizing the payment the user is confirming that the credit or debit card belongs to him/her. Credit cards will be subject to checks and authorizations by the issuing entity of the same, so if the entity does not authorize the payment, Gordillo Jewelry will not be responsible for non-delivery or late delivery, not being formalized the purchase.
Gordillo Jewelry agrees not to store, in any case, sensitive information such as card numbers or authentication codes.
We also offer under special conditions the possibility of payment by bank transfer or deposit. In this case Joyería Gordillo reserves the right to delay the shipment of the purchase until the necessary collection guarantees are in place.
The user agrees to make full payment for the products purchased within the time established by the company.
In accordance with the provisions of Law 23/2003 of July 10, 2003 on Guarantees in the Sale of Consumer Goods, the manufacturer or brand of the product purchased must respond to the customer for any lack of conformity due to manufacturing defects existing at the time of delivery and manifested during the following 2 years.
The customer has a period of two months from the time he/she becomes aware of any incident caused by manufacturing defects.
If the manufacturer of the product purchased verifies and corroborates the existence of a manufacturing defect, it will proceed to repair or replace the item. Always at the customer’s choice, when it is technically possible and has been notified within the established deadlines.
The following cases will not be accepted as manufacturing defects:
◦ General damage caused by improper or abnormal use of the product.
◦ Bumps and scratches caused by normal use of the product.
◦ Detachments or breakage of gems or other applied elements.
◦ Stains or changes in luster on metals, gems or other elements caused by external chemical agents.
Specific cases for watchmaking products that are excluded from the warranty:
◦ Battery life.
◦ Wear and tear from normal use.
◦ Damage caused by improper use of the product or lack of maintenance.
Any warranty will be void if the product is tampered with by personnel not authorized to do so by the manufacturer.
All other claims are excluded with the exception of the purchaser’s rights against the manufacturer under applicable law.
8. Modification of purchase conditions
Gordillo Jewelry sxe reserves the right to modify at any time the conditions specified here, being duly published as they appear here. The validity of the aforementioned conditions will depend on their exposure and will be in force until they are modified by other duly published conditions.
In accordance with the provisions of the Law on Protection of Personal Data (“LOPD”) – Law 15/1999, of December 13 – it is reported that the personal data that the user must provide during the process of registration and purchase through the web will be incorporated into the files owned by Gordillo Jewelry with the following purpose:
a. To enable the provision of the services requested by the user.
b. Keep you informed of the products and services offered by Gordillo Jewelry through electronic and / or physical media.
All data requested through the website are necessary for the optimal provision of the services requested by the user.
Without prejudice to the purposes indicated in each case, the personal data requested will be stored and managed with due confidentiality, applying the computer security measures established in the applicable legislation to prevent access or misuse of your data, its manipulation, deterioration or loss.
Users may exercise their rights of access, rectification and cancellation of personal data collected on the website by sending their request by e-mail to email@example.com.
10. Applicable Legislation
The use and purchase contracts through www.joyeriagordillo.com are governed by Spanish law.
Any controversy arising from these terms and conditions of purchase shall be submitted to the jurisdiction of the Spanish courts and tribunals.